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Dealing with broken items

Twice now I have received items that don't work and seller will not allow me to return them.

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Re: Dealing with broken items

It doesn't matter what the seller says, the MBG says you can.

Go to your purchase history and click return item and select, the item doesn't match the description as the reason.
The seller will have 3 days to accept the return and pay return shipping or refund without returning.
If they don't, return to the case on day 4 and ask Ebay to step in.

Have a great day.
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