06-24-2024 12:23 PM
Had my item arrive today. It is an aluminum radiator for my Jeep. It is damaged. What do I do? Multiple attempts to contact seller but had issues…
06-24-2024 12:29 PM
Hi @grjaco-76
If you received an item that is not as described, you have up to 30 days to open a return using the option next to the transaction in your Purchase History. The seller will have 3 business days to provide a prepaid return shipping label or else refund. If he does neither, go back to the case on day 4 and use the option to ask eBay to step in. eBay will force the refund.
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