Customer service

[dynamicimagery]

eBay makes it impossible to contact them. I tried the assistant, and it is just a circle of useless links. I have a buyer who needs help with a feedback revision. He cannot understand how to use the link. He wants to revise the feedback. How do I get eBay to help him? 

[jacbarcollectibles]

There is little that eBay customer service can do to help the buyer.  If you sent a Feedback Revision request then it should be nothing more than changing the feedback star to a neutral or positive and adding a new comment.  

They have 10 days to do this and after this time the request can no longer be acted on.  You can only send them one request.

[dryophelia]

@dynamicimagery 

Here is a link to the eBay help page about feedback revisions. 

https://www.ebay.com/help/buying/leaving-feedback-sellers/viewing-changing-feedback-left-sellers?id=...