Create shipping label after a return is closed
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‎11-29-2024 08:09 AM
As the seller, I was trying a honor a request to return an item and generate a shipping label for the buyer. I was working on my phone and I must have screwed it up and only offered a "full return". The return now shows as "closed" and now I don't see anyway to provide a label to the buyer. Is there a way to do this?
Thanks
Create shipping label after a return is closed
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‎11-29-2024 08:17 AM
If you (inadvertently) refunded the buyer, you cannot create a return shipping label on Ebay.
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Create shipping label after a return is closed
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‎11-29-2024 08:25 AM
Thanks for responding. I contacted eBay support, and they sent me a label. The funds have already been released to the buyer, so I've lost the protection that requires the buyer to return the item before getting credit, but I can live with that since I sent him a broken item.