Contacting phone number to EBAY

[turnekenn]

I use to be able to call an agent at eBay. I can’t find a phone number. You either message a robot or have to send an email. Did they stop giving out a number because of COVID-19?  Anyone out there know the answer? Thanks  

[shipscript]

They probably stopped giving out the number when the service agents began working from home and there was not good way to make the number work.  However, they do have the option for a callback, where the agent will call you.

So, if you have a North American phone number, you can select the option to have eBay call you.

(If you don't have a +1 phone number, then use the human chat option instead.)

1. From the eBay Help page, type a few words to describe your issue.
2. Click on a topic that is somewhat related to your issue.
3. Scroll down to the bottom of that page.
4. You my see the "Have us call you" option.
5. If not, click the robochat option.
6. When robochat opens, scroll down to the bottom and look for "Contact an Agent".
7. If you don't see it, then click "See More" until you do see the "Contact an Agent" option.
8. Click the agent option, and choose the "Have us call you" option.

eBay Help - Robochat Call button.