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Connection issue, always worked fine until this morning when I get an Access Denied message.

My access to ebay work working just fine yesterday on my home computer.   Today I get the following message:

 

Access Denied

You don't have permission to access "http://www.ebay.com/" on this server.

Reference #18.1371ca17.1749142358.fcebc72

https://errors.edgesuite.net/18.1371ca17.1749142358.fcebc72

 

Any idea how to fix this?

Message 1 of 4
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3 REPLIES 3

Connection issue, always worked fine until this morning when I get an Access Denied message.

"Access Denied" errors when trying to check out or pay usually indicate some sort of network error.

 

If you are using a VPN, try disabling it.

 

If you are using a custom firewall, that may be causing problems.

 

Try paying using your phone or laptop when not connected to your usual network wifi.

 

See here for further suggestions of things to try:

 

https://community.ebay.com/t5/Technical-Issues/Access-Denied/m-p/29845776#M56948

Message 2 of 4
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Connection issue, always worked fine until this morning when I get an Access Denied message.

Thank you for the reply, appreciated!     No VPN, no custom firewall.  It seems to be related to my home IP address as other IP locations work.   Off to checkout the helpfully provided link.  Thanks again.

Message 3 of 4
latest reply

Connection issue, always worked fine until this morning when I get an Access Denied message.

It might also be worth trying a different browser or a different link.

Message 4 of 4
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