06-05-2025 10:01 AM
My access to ebay work working just fine yesterday on my home computer. Today I get the following message:
You don't have permission to access "http://www.ebay.com/" on this server.
Reference #18.1371ca17.1749142358.fcebc72
https://errors.edgesuite.net/18.1371ca17.1749142358.fcebc72
Any idea how to fix this?
06-05-2025 10:41 AM
"Access Denied" errors when trying to check out or pay usually indicate some sort of network error.
If you are using a VPN, try disabling it.
If you are using a custom firewall, that may be causing problems.
Try paying using your phone or laptop when not connected to your usual network wifi.
See here for further suggestions of things to try:
https://community.ebay.com/t5/Technical-Issues/Access-Denied/m-p/29845776#M56948
06-05-2025 03:56 PM
Thank you for the reply, appreciated! No VPN, no custom firewall. It seems to be related to my home IP address as other IP locations work. Off to checkout the helpfully provided link. Thanks again.
06-05-2025 04:58 PM - edited 06-05-2025 04:59 PM
It might also be worth trying a different browser or a different link.
We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the eBay Community.