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Close return process

Myself & Seller agreed to a refund settlement without sending back product.   

Message 1 of 3
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2 REPLIES 2

Close return process

@arroyo_a32 

The seller will need to respond to the return request by approving it and choosing to refund. Then the return request will be closed.

lady_madonna
Volunteer Ebay Community Mentor

Message 2 of 3
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Close return process

If the buyer filed a Returns Request, you can fully refund the buyer without having the buyer return the item.

disneyshopper
Volunteer Community Member

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