01-16-2024 10:48 AM
Purchased a label by weight and size but then realized cheaper to use Priority Flat rate shipping. Can I cancel the original label and repurchase?
01-16-2024 11:22 AM
Hi @dorpomp33
You can't change the label, but you can void the first one and purchase a new one.
To purchase a new label, use the Purchase another label option in the dropdown next to the order.
You can void a label within 5 days of purchase here:
https://www.ebay.com/ship/lmng/labels-history/my-ebay
It will take about 14-21 days for the refund to come through.
More information here:
https://www.ebay.com/help/selling/shipping-items/labels-packaging-tips/buying-printing-shipping-labe...
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