Cannot respond to Messages...?

[gazellemel]

Title states it. Can see them but cannot respond.

[eburtonlab]

@gazellemel 

The problem seems to be with mobile browsers.

I can still read messages using a desktop browser or the eBay app.

If you have your eBay messages forwarded to your email, you should be able to read and reply directly to the email rather than using the blue reply button in the message which takes you back to your eBay message inbox page.

[gazellemel]

Not on mobile browser but email suggestion may work. Thank you

[eburtonlab]

You are welcome.

If you are having problems and you are using a desktop browser, which one? It might be worth trying another browser or a private or incognito browser window to read messages.