Cancelling an Order

[jendombr-0]

Can I cancel an order if someone has zero history of purchases or sales?

[house*of*paws]

Hi @jendombr-0 

You'd receive a defect for cancelling a transaction IF the buyer paid for the item and didn't request a cancellation.  

If the buyer hasn't paid after 5 days ... you can cancel using 'Buyer hasn't paid' as the reason.

[jendombr-0]

Thanks for your fast response! I read that also but how do other seller's put into their description that they will cancel an order if the buyer has less than 5 reviews or no reviews? Is it just a scare tactic?

[woodland_gnome]

That is unenforceable, and the seller who carries through on it either gets a defect (whether the buyer pays or not, unless s/he waits out the 4 days the buyer has to pay before doing it and chooses that the buyer didn't pay) or commits fraud by lying about the reason.  "The buyer doesn't have enough feedback" is not a valid reason to cancel no matter what you say in the description.  Those statements tend to backfire, since those who don't care or don't read will buy anyway while those good buyers (including many who do meet your "requirement") won't.

[jendombr-0]

That makes sense. Thanks for your detailed & informative response. As a buyer I always wondered how they could enforce that. Everyone has to start somewhere.