09-29-2021 09:16 AM
I accidentally purchases an item with my old address and put in a cancellation. I have since contacted the seller and he has requested that I cancel the refund so he can ship to the new address. How do I do this?
09-29-2021 09:33 AM
@misterfixit2k You can't cancel the refund. The seller has to relist the item and you buy the item again and put in the correct address at checkout.
The seller is required by eBay to ship to the address that is on the sale record.
The bad thing about how this is handled now by eBay since the change to Managed Payments is that we now have to front the money for the refund then wait for the processing which takes a few days to show that the payment was canceled to get our money back.
Here is where you update your addresses for future purchases> https://accountsettings.ebay.com/uas/addresses
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