cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Buyer wants to do local drop off for a return- can I do that?

A buyer that is somewhat local wants to return some plates she bought from me in Person rather than shipping them back. I’ve done local pickup for items people have bought, but can’t find anything about doing a return with a drop off instead of shipping. Can I do that? I don’t want to violate eBay’s policy’s but I can’t find a local return option to process her refund.

Message 1 of 2
latest reply
1 REPLY 1

Buyer wants to do local drop off for a return- can I do that?

@dapperdavethrift 

 

You can absolutely do that.

 

When the buyer drops off your item, go to your Paid and Shipped Orders.

Use the dropdown to select "Send Refund"

penguins_dont_fly_0-1703958177767.png

Use the reason "Buyer Return"

 

penguins_dont_fly_1-1703958232048.png

 

penguins_dont_fly is a Volunteer Community Mentor
Buying and Selling since 2013

Message 2 of 2
latest reply