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Buyer requested to cancel the order - changed their mind and paid for the order on a cancellation

Buyer requested to cancel the order - changed their mind and paid for the order on a cancellation.  How do I re-instate a canceled order?

Accepted Solutions (1)

Accepted Solutions (1)

Once a transaction has been cancelled, it cannot be undone. Return the money to the buyer, relist the item and then they can buy it.

Answers (0)