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Buyer not responding to any emails.

dr*babe
Pathfinder

A buyer won my auction for local pickup.

After the auction ended, buyer paid and I contacted buyer thru Ebay and gave info on where item is located and when can pickup.

No response after 24 hours. Sent another message telling him I have not heard anything...maybe you want it shipped? Send me address and I'll tell him UPS ground rates to deliver item to him...No response.

Third message sent 48 hours later asking if any problems and what should I do....still no response.

 

Trying to deal with a live Ebay representative seems impossible.

 

Any ideas?

 

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Re: Buyer not responding to any emails.

As many buyers do, they missed that it was local pickup, and now is just waiting to get his item.  He may be away, so give him a couple of days. 

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Message 4 of 4
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3 REPLIES 3

Re: Buyer not responding to any emails.

Did you have a pickup deadline in the listing?

 

Most sellers wait at least 7 days for a pickup.

Message 2 of 4
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Re: Buyer not responding to any emails.

Thanks for the reply.

I do not have a deadline listed. I'm in NJ and it appears he is in Massachusetts, so I also offered to UPS ground to him but still no replies. I'll wait a bit longer to see if he responds.

Message 3 of 4
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Re: Buyer not responding to any emails.

As many buyers do, they missed that it was local pickup, and now is just waiting to get his item.  He may be away, so give him a couple of days. 

Message 4 of 4
latest reply