Buyer made a mistake

[2mehome]

Two hours after the purchase the buyer sent me a message that they made a mistake and would like to cancel the purchase.  I haven't shipped it so that is fine with me.  I sent them a message saying that would be fine, but I do not know how to do that. I haven't gotten a reply from the buyer.  Does that need to happen from the buyer's side? I don't want this to reflect poorly on the buyer or myself as a seller!  Thank you in advance for the help!!

[Anonymous]

You cancel the transactionhttps://www.ebay.com/help/selling/getting-paid/sellers-can-cancel-order?id=4136&st=3&pos=1&query=How%20selle... using the reason Per Buyer's Request.  No one is penalized.

[evry1nositswindy]

No penalty, but you still have to pay the 30 cent transaction fee.

[kensgiftshop]

If you haven't yet, you'll need to add a credit or debit card to cover any fee's or refunds not covered by the avaliable funds.