07-12-2023 10:47 PM - edited 07-12-2023 11:00 PM
I am dealing with a buyer who bought one of my items, 2 months ago. The buyer left me feedback at that time pretty much admitting it's been delivered, days after I shipped it; and yet starting a few days ago, that same buyer messaged me almost 2 months later claiming they never got it, also apparently forgetting that they left me feedback. The buyer also put in another address in todays message, than what was in the shipping address. How should I handle this?
07-13-2023 12:40 AM
As long as the tracking information showed that the item was delivered, you are off the hook.
Are you sure the message was actually from your buyer from 2 months ago?
07-13-2023 07:46 AM - edited 07-13-2023 07:46 AM
The buyer bought the item, with a different address 2 months ago. Gave me feedback claiming that their daughter likes it, 2 months later, that same buyer apparently forgets that they left feedback, comes back around and is now claiming they never got it, and sent me a message with a totally different address then what the buyer put in the shipping address originally. My question is; why wait 2 months after saying you got it, to all of a sudden you come back 2 months later, claiming you got it?
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