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Buyer is requesting for me to ship to a different address in another state after purchase was made

Buyer made an offer for an item that I had for sale. I accepted the offer. Item was paid for including buyer paid shipping. They are now asking me to ship the item to a different address in a completely different state. This seems sketchy. Also I'm not sure how to change the address on the shipping label that I can print at home. Any help is appreciated. 

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Buyer is requesting for me to ship to a different address in another state after purchase was made

@cjh_331 

 

If the request to ship to a different address came via message after the sale make sure it is actually from the buyer and not someone trying to get you to ship the item to them. Look very closely at the 2 user names make sure they match exactly.

If they do not match, ignore the request and ship to your actual buyer.

If it is your buyer you will not be able to change the address after the sale. Let the buyer know eBay requires you to ship to the address on the order. You will need to cancel the sale using reason problem with buyer's address. Then list the item again for the buyer to repurchase with the correct address.

lisa5768
Volunteer Community Mentor

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Buyer is requesting for me to ship to a different address in another state after purchase was made

@cjh_331 

In addition to the previous good advice, be mindful that the sales tax that the buyer is charged is based on the shipping address, so if the shipping address has changed the sales tax would have to change.

Therefore, as already advised, cancel the transaction so the buyer can repurchase using the correct shipping address.

lady_madonna
Volunteer Ebay Community Mentor

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