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Bait and switch ?

Buyer claimed my item was open & sent photos of the top of package cut open- My photos clearly show the top ( and bottom sealed)  why does ebay even allow a case to be open? 

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Re: Bait and switch ?


@deleo713 wrote:

why does ebay even allow a case to be open? 


See the eBay Money Back Guarantee. When a buyer reports a problem, eBay always assumes they are telling the truth. That's why they allow a case to be opened.

ALWAYS be honest and exceedingly FAIR!

The Volunteer eBay Community Mentor formerly known as juanmogamer
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