Account name keeps changing.

[volupti_3]

So I didn't realize untill a few months ago my account name keeps changing....not sure why. I've been with ebay since 2006.

I've had saved sellers and saved items that I had kept going back to buy from. Everything is missing now. Including everything I had on watch to go back and buy. My account name has. Also changed. Now it's saying I've been a member since 2019. I can't contact anyone about this. What should I do?..

[wooden_flower]

Your account name hasn't changed - you opened a new ID in May 2019.  It happens sometimes through google or facebook without you realizing that you have done it.

Do you remember your original ID?  If so, sign out of this account, and try to sign in to your original account.  If you don't know the password, click forgot password and eBay will send you a link to reset it to the email account it was opened with.

[woodland_gnome]

It's the account that is changing.  You are posting on an account that was created May-15-2019 (for whatever reason you chose to start a new account then).  You need to find your login credentials for the 2006 account to get back into it.  Check your old emails from eBay for the username.  If you don't have the password use the tools on the login screen to retrieve it.  Note that you will have a different email address on this account than on that one:  check your My eBay: Account: Personal Info for the one on this account (it will display the first and last letters of the account and the full domain, e.g. "a***b@domain.tld") or your more recent emails for messages from eBay related to this account.