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AI is not working. Customer service bad

Anonymous
Not applicable

46 minutes busy with AI. Seller unwarranted wants copy of ID or passport. Customer support unavailable. Pretty angry.

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AI is not working. Customer service bad

Hello @Anonymous 

 

*If you have trouble connecting with an actual eBay Agent, or getting a call back, try again later. These options are not available 24/7, so you'll have better results trying to contact eBay Monday to Sunday 5:00 am to 9:30 pm Pacific Time.

 

Click on the *Customer service link below, select the "Chat with us" option, and answer the automated questions until you're able to request an eBay Agent. You can also select the "Have us call you" option.

 

 eBay Customer Service:

https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

 

 In addition, you can use Facebook or X/Twitter to request assistance:

www.facebook.com/ebay  

>  www.twitter.com/ebay

jtzvwbug
Volunteer Responder | USA Community

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