05-18-2022 08:37 PM
Hi
I sold an item to buyer with signature confirmation.The item is on the way back to me because the addressee is unknown to the address on the label ( warehouse) .I contacted eBay , usps and the buyer.eBay told me once I got the item back I have to cancel and refund the item and the buyer will have to buy it again .I contacted the buyer and told him .He emailed me back saying no need to refund but I could ship to him through fedex or ups and he will pay shipping through PayPal once I send my email .He also added he done this before with sellers.I don’t know I feel it is fishy but he has good review.I am worried by doing this he will contact eBay and saying he never got a refund for the return package .Can anyone please advice me ? Thank you
05-18-2022 09:00 PM
Follow Ebay instructions. Cancel the transaction, refund the buyer then the buyer can repurchase if they choose to do so.
05-18-2022 09:01 PM
yes this is what I will do .Looks fishy for me and I don’t want to do anything outside of eBay
Thank you for your reply
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