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Buyer (Now Unregistered by Ebay) Filed a Bank Dispute (Does not Recognize) Item Was Rec'd & Signed

The buyer purchased and paid for a piece of costume jewelry-$127 on a BIN listing.I shipped the item the next day. Later that evening I received an email from Ebay telling me that my buyer was no longer a registered user and I should NOT ship. Well, ...

How do you respond to buyers complaining about shipping price post-sale?

With the changes in types of messages I've been getting, I'm beginning to re-evaluate to adjust my reply tactics accordingly. I haven't had many of this specific type of post-sale shipping price complainer in awhile until recently, I got 2 in the las...

Ebay standard envelope and not received

Recently i had 2 buyers state that they have not received their items, that were shipped with ebay standard envelope. Its fine it happens. I was fine with refunding the customers. The weird thing that im here for, is that ever since i had 2 people pu...

Possible way to get movement on USPS tracking

Sadly, April brought out some of the worst customers, so I kind of rushed handling an item not received request because on the surface, I didn't have much to stand on and this request made sense compared to the others I have had to deal with recently...

Im canceled from getting my payout it says i have high number of orders customers complain about

I lost a 700 dollar sale cause ebay messed up providing tracking and i cant find my item lost in mail and wont let me get my payout on other items cause they suspended me cause ebay screwed up

Why Am I Being Sent to Collections??

Hi everyone. I had some difficult issues with a buyer the beginning of the year. She falsely claimed to not have received an item and I won the appeal. The issue went back and forth and she eventually filed a chargeback. I filed a claim with my bank ...

Fraudulent "Not As Described" Claim Ignored — Lost Money After Case Closed Without Review

I’m extremely disappointed in how eBay handled a recent return case involving a buyer who falsely claimed an item was "not as described."I sold a Flomatic 1-1/4” foot valve in brand-new condition. The item was returned in the same condition it was se...

No Sales

Look at the down detector tonite ; https://downdetector.com/status/ebay/

So frustrated right now....eBay India CS is a joke!

i had a buyer purchase a rare collectible 1oz silver bar for $425 earlier this month. I shipped it right away and a couple days later he messages me "I didn't buy this item, I got an offer for it and was researching it and eBay somehow bought the ite...

Seller Incentive for Shorter Shipping Time

I notice that eBay wants me to shorten shipping time - is there any financial incentive to do this?

What do you know about eBay offered coupons?

I just received a message from a buyer asking if a certain coupon code applied to my listing. I clicked on the listing, and lo and behold, it is included in an ebay sale with the coupon code RELOVE20. Then they bought it, but there is no mention on t...

Ebay messages not showing up on Bell Notifications

Anyone else having this issue ? i have to go into my messages to see if i have new messages, prettyannoying

Requests and disputes

SO I have this buyer that requested and Disputes on one of the items i sent him by saying it wasn't delivered to his P.O. BOX . So i called my postmaster with the tracking number and he lookes up the tracking and i give him my address and the buyers ...

buyer insults

i sold a item and put in my listing "this will be delivered to your local Evri parcel shop" the buyer is now saying not recived even tho tracking say delivered to the parcel shop. Now saying she can't travel as she is disabled and not prepared to tra...

Sales Are Up But My CTR Is Dropping & Ad Costs Eating My Profits – Need Advice

Hey eBay Family,I’ve been getting some sales lately, which I’m grateful for. My impressions, listing views, and quantity sold are all showing an increase. But my click-through rate (CTR) is going down, and it feels like most of my profit is getting e...