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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

User avatar by Community Team Community Team
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A FRIENDLY WARNING , IF YOU SEE A CHEAPER FEDEX SHIPPING LABEL THAN YOU WOULD EXPECT, AVOID IT!!!

If you are about to select a shipping label and see something ODD and good bit cheaper than expected on EBAY. Do not purchase!!!!!!!! Before FEDEX changed to GROUND ECONOMY I entered dimensions and weight and it showed $7.17 and still does on EBAY SH...

Looks Like A Bumpy Road Ahead

Now that eBay has released their Q1 report, sellers may wonder what's ahead for Q2 or Q3? From what I'm reading and watching, even from Lannone himself, it looks a little concerning. If you're struggling now as a seasoned seller, or if you're new to ...

Global Shipping Program confiscation of item

I purchased a compact (vintage, with mirror) from the U.K. (I am in the U.S.) through eBay’s Globsl Shipping Program. I just got a notice that my item was “restricted” and that therefore I would get a refund and further that the seller would not be g...

Resolved! Should I pay for extortion

Hi,A buyer left a defaming feedback that my item is fake and I should be removed from ebay. She stated in the messages she'll remove only if I send a full refund of 300 something dollars. I asked her to return the item but she wants money back and fu...

Resolved! Promoted Listings ebay message

helloI received a message from ebay, I don't know if it came to me alone or to everyone.Does that mean that you can't add more promoted lists by paying a few dollars like I do now?the message says this Soon you’ll be able to use Promoted Listings Sta...

eBay purchased shipping problem

I sold 2 items. I purchased priority shipping through eBay and dropped them off at the Post Office on May 2nd and they gave me a receipt. Then Saturday both packages showed up in MY mail box. They had a note attached saying I need to bring proof of p...

User avatar by Adventurer
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Why Won't This Antique Glass Lamp Shade Sell?

I have had this Antique Glass Lamp Shade Listed Since Nov 18, 2022. A search under Glass Lamp Shade & it is first in the list of 72,000 & they sell consistently. Why won't mine sell? My Listing https://www.ebay.com/itm/304707566379

Item Description Changed from English to Spanish on its own ?

So I sold an item, the listing was in English then when I checked the description after the sale for accuracy the description was in Spanish. I don't write anything in Spanish, why did my description change languages this is very stressful to see

Communication with Customer

I sent a reply to a buyer who asked a question and required additional photos, The reply didn't go through.Stating :It appears your message contains contact or payment information which is not allowed under our Member-to-member contact policy. For th...

No Feedback Removal For Sellers - UnAcceptable!!!!

I've had 100% positive feedback for 3 years until some old lady left a negative review because She doesn't know what size 3mm is vs 4mm even though there's a Photo in my listings that shows the bead sizes on a Ruler!!! I sent several photos proving w...

Negative feedback

Here is the negative feedback I received. The buyer never reacher out? I do offer 30 day refunds. Sheesh....This suit was no where near the condition she is describing. This just takes the wind out of my Ebay sales.

eBay will not remove negative feedback left in error?

eBay refusing to remove feedback left in error - had a buyer place an order then immediately leave negative feedback about a coupon code not working. Messaged them a screenshot of their order showing it actually did work.T hey responded that it was a...

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Why does EBAY dislike it's Store Owners?

Why in the Heck does Ebay management and software teams allow competitors adverts to be placed "within" my store front? 1) Would Ebay Mgt. allow Shopify to place adverts "deadcenter" of their web pages?:a) Ebay wants us to spend monies to advertise.....

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