Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Unfair action by eBay

I sold a $700 item to someone in Italy on March 4. I shipped it by eBay's International Shipping Service (or whatever it is called). The package went to the eBay hub and was transferred to the Asendia International Mail Service. International shippin...

Accepted offer - Non-paying buyer

I accepted an offer and the buyer hasn't paid after a week. The item is still showing as available in listings, but also as payment pending. There is no option for me to message buyer or report non-payment. This buyer had A LOT of feedback claiming b...

Photos are Black Boxes

I use a laptop and upload my listing photos from there. Today, my photos, after uploading, are just black boxes. I uploaded the very same photos to my Etsy shop and they are fine. What gives?

Selling is a Joke? INAD

I just returned to ebay selling and right away the INAD problems came into play. This platform seems incredibly biased towards buyers, sellers can't leave negative feedback and I simply don't have time for it. I could get into details, but no need. J...

Ebay combined shipping without our agreement

Not a big deal compared to some issues but we have large heavy item listed in quantity. Shipping is modest at $12 fixed which is usually enough to cover the cost, however, to Cali or Washington from Florida it is tight or a lttle short to cover the c...

Will ebay push "Shop domestically" too?

https://www.cnbc.com/2025/04/17/etsy-touts-shopping-domestically-as-trump-tariffs-mean-price-hikes.html The other day I suggested now would be a good time for ebay to push shopping domestically and to emphasize used, reconditioned and the fact that m...

Resolved! How to respond

I have a quick question. A buyer messaged me upset that they only got 2 instead of 30 pieces. Which is susipicious since anyone should know that price would never be for 30. It is for a banknote whose catalog number is p15-cs. Thought it meant 15 pie...

Item Specifics

I used to think item specifics were a good thing for everyone but it seems like it's just getting to be one big hassle. Hardly anyone reads anything, most of the stuff doesn’t have anything to do with your item, and a lot of specifics you can’t chang...

EBay customer service getting worse again?

Just when I though the customer service was getting better for us sellers I had another hiccup. I had bad return and had to stay on the phone for an hour but finally won the case against a fraudulent buyer who not only destroyed my item and said the ...

Selling Feed

I am new to selling on eBay but I have noticed that I am getting charged for international transaction fees for some of my orders. Even when the order is being shipped to a US address. I called customer service for clarification and the representativ...

Questions , questions, questions and more questions

I have seen lots of posts about potential (or 95%) of the time not potential buyers asking questions . This week alone I have wasted a couple of hours with daft questions (answers of which are in the specifics or description) they just can’t be bothe...

Resolved! My Sales have stopped dead! What is going on???

I've been selling clothing on eBay for well over 10 years. This past week I have no sales, no offers not anything! This has never happened for this long before. I'm truly concerned. Is there anything else to try besides the obvious, listing, promotin...

"please pack carefully"

I am seeing an uptick in these kinds of messages, anyone else? The percentage is way up since I don't sell all that much these days. One woman said I was her 3rd attempt to get an undamaged book for a gift.

I sold a collector's item and the buyer obviously damaged it upon receipt

The way I packed it, it would be impossible for the package to be creased as the buyer claims. There's no way it could have happened unless someone bent it and it couldn't have bent in the shipping box. I guess there's no other option than to accept ...

Honesty on EBay

Lately there is a flood of “fakes” or at least questionable listing practices. There is a flood of “gold” and sterling men’s cheap Japanese jewelry that is advertised as “gold” and silver or sterling. While it may be gold colored, it s definitely not...