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BLOCKED BUYER POLICY. Why is ebay is not following its own policy?

I have read all the comments, and while some of you believe that eBay is right or wrong in certain cases, there is a much bigger issue here: why isn’t a clearly posted eBay policy being enforced? There is a clear policy protecting sellers from blocke...

Today - Payment Hold information from Customer Service

I was told today by Magda, an Ebay CS Representative, that all accounts are moving to 3 day held payments until items arrive...I was getting payments within hours, moved now to 3 day...she stated this is a new policy that will affect all policies in ...

drop in ebay sales recently-any reason why?

Sales have dropped dramatically in March. Just wondering if other sellers are facing the same situation. Thank you for your time.

A new one for me …

Buyer just sent this message … Here is the description … Soooo ?!? Because I shipped them “uncuffed” is this an INAD? If you’d like to wear them cuffed, would you not just cuff them? Some people like the choice, so I always let buyers know if they ar...

Facebook Marketplace Opt Out

Anybody else try to opt out of Facebook Marketplace yet ? I tried with automated assistant this morning & just got run around in circles with nothing pertaining to opt out option.

Ebay standard Envelope Claims are getting out of hand...

I have had so many lately with standard envelopes and nearly all are within 1 week of payment and most are saying the expected delivery has passed. Ebay needs to adjust the expected delivery on these shipments. West coast orders are taking usps 2 wee...

I accepted a remorse return

I offer paid 60 day returns. I just got my first one of the year last week. Buyer purchased 6 champagne glasses, brand new. A few days after delivery I got a return request, which I approved. Once approved, I saw the reason for the return: "I just di...

Return refund to buyer

Am a seller and I have late deliveries , and EBay given refund . Now if the customer receives the item . And doesn’t reported then what happens . The Seller losing his/ Her item

Search results are not what people ask for, no wonder they aren't buying!

Ebay employees should do a search and see the results. I think if they reviewed their own algorithms they would see that they are driving customers to "bad actors" instead of honest sellers. I looked for a 14K gold diamond ring and I got gold plated ...

1099-K Confusion while trying to file my taxes

I got a 1099-K from ebay for selling used items from my house I'm trying to do my taxes but no where on turbo tax or freetaxusa shows where you can claim a loss. They let you itemize like your a business with milages, that sort of thing. Schedule 1 f...

Richmond, Virginia eBay Seller In-Person & Virtual Meetup/Meeting Tomorrow Night! All are welcome!

Just a friendly reminder that tomorrow evening is our In-Person and Virtual April Meeting!Bring your questions, problems, complaints and suggestions! We'll touch on taxes, the April Seller Scoop slideshow (straight from eBay), talk about social media...

Horrible Customer Service. Told to "Just Cancel Account and leave" by rep

Look, I know Ebay pushes metrics like Average Handle Time and Least Supervisor Transfers on the call center reps. I myself worked call center customer service in College, but come on! I called in Friday to talk with a supervisor. I was already workin...

Customer Requested Priority mail but paid Ground advantage.

How do I charge him for the postage difference? Can I send him my PayPal?Note: He said he didn't see an option to change postage when he checked out. He is in Hawaii.Thank you in advance for your help.In Peace,Sarah

eBay has failed me

I sold a Samsung tablet s9 fe+ back in feb and thought nothing of it I later got a message from the buyer stating he wasn’t happy because it didn’t have ai features and never once did I list or say it had said features, I also have a no returns or ex...