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Forum Posts

Refunding a buyer after already giving a partial refund

I recently had a buyer purchase an item from me a few weeks ago, they immediately opened a cancellation on the item, I worked with them and offered them a discount of $20 on the $90 item which they were happy to accept and keep the item. Fast forward...

eBay any contact, email, phone, chat in EU?

Hi! Is there ANY option to contact to eBay left in EU? There are sometimes cases I need help from eBay to handle them, human decision or just operative answers to questions.Last year there used to be live chat in EU, which was super handy and nice. I...

User avatar by Adventurer
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Return because buyer found a better price?

Why on earth is this even a valid return reason? They all but force me to offer free returns so I have to pay return Shipping as well as shipping it there already. Just venting but it is silly that I have to have the lowest price WEEKS AFTER THE SALE...

1099k Threshold of 200/$20,000 Returning?

FYI: Looks like the proposal to revert back to 200/$20,000 to receive a 1099k has been introduced a few days ago. With the Republicans holding the House, Senate, and Presidency it looks like it has a good chance of passing. https://financialregnews.c...

Sales only during 3 hour window everyday?

Suddenly Im only getting sales between the hours of 2am and 5am then zero zilch the rest of the day. Previously, over the last probably 3 months Id never had a single sale during these 3 hours and now its the only 3 hours I get sales? Whats up with t...

September slowdown?

Now there appears to be a September slowdown of sales. At least on my end.

User avatar by Thrill-Seeker
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Neurotic Buyers

So i have this brand new Auto Part I'm selling but it is complicated and has bad reviews. People Buy the part and i ship it to them and meanwhile then they research the part on Amazon which has it at 3.3 stars and then when they get the part they req...

Automatic feedback vis-a-vis your feedback percentage

eBay shows that I have received 18 automatic feedback, all positive of course. Suddenly my feedback percentage has jumped from 99.6 to 99.8. The number of negs and neutrals has remained the same. So apparently auto FB is being used in your percentage...

Bidder w 1 transaction

I thought I had revised my seller account to only accept bids from people with 10 or more transactions. The current bidder on one of my items has a history of 1. It makes me nervous as it is a camera and I want to protect myself from a scam. Where do...

New Buyer with Zero Feedback Question

Hello all, This is a first for me so I have a question. I have a buyer that has sent me an offer on 2 of my listings. They have zero feedback and just created account Sept. 2, 2025. The dollar amount for each is 25 offering so not a big number. I jus...

Resolved! Buyer closed account after purchasing item

Sold an item for $2,500 on 09/05. I sent the buyer a message thanking them for their purchase and informed them I'd be shipping within a few business days. Their response was "Awesome thanks very much ! Appreciate it looks awesome !" which didn't fil...

User avatar by Adventurer
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Buyer Profiles Gone? “User Not Found” Across the Board

I’m a Top Rated Seller with zero defects, 100% tracking, and $50M/$10M monthly selling limits, so this is not an account restriction issue.Over the past week, every buyer profile I click shows “User Not Found.” This isn’t just search visibility—even ...

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