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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

EBay customer service getting worse again?

Just when I though the customer service was getting better for us sellers I had another hiccup. I had bad return and had to stay on the phone for an hour but finally won the case against a fraudulent buyer who not only destroyed my item and said the ...

Package not received

Hi! I sold a shirt and tracking shows was delivered left in mailbox. Buyer says was not received. Either stole or post office delivered wrong address or scamming They reported item not received. What do I do. I already contacted buyer to report after...

User avatar by Rising Star
  • 291 Views
  • 17 replies
  • 0 helpful

"please pack carefully"

I am seeing an uptick in these kinds of messages, anyone else? The percentage is way up since I don't sell all that much these days. One woman said I was her 3rd attempt to get an undamaged book for a gift.

User avatar by Rockstar
  • 960 Views
  • 72 replies
  • 3 helpful

eBay is filtering the feedback profile now

So I had 9440 feedback... then one more showed up, I went to look, but can't see a new one there. Then I realized in the past 90 days it's showing like 10 feedback total, and then it says they are all over 90 days old. I noticed they picked all the v...

eBay is cutting any and ALL types of communication with sellers !

Hello Everyone, Has anyone been able to speak with any ebay representative lately? Now when we call the automated machine ask you to confirm phone number and zip code associated with the account ( I have no issues with this) However, after you confir...

free shipping

I'm seeing sellers offer free shipping on $6 items. if shipping costs $5.50, how do they make $$?

Questions , questions, questions and more questions

I have seen lots of posts about potential (or 95%) of the time not potential buyers asking questions . This week alone I have wasted a couple of hours with daft questions (answers of which are in the specifics or description) they just can’t be bothe...

Drop Shipper

Recently I sold an item to a drop shipper. The drop shipper messaged me that their buyer says the item isn't working properly. The drop shipper admitted they knew it was working properly as I included a video in the listing. I also tested it again be...

Resolved! My Sales have stopped dead! What is going on???

I've been selling clothing on eBay for well over 10 years. This past week I have no sales, no offers not anything! This has never happened for this long before. I'm truly concerned. Is there anything else to try besides the obvious, listing, promotin...

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