Selling

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UPS insurance claim denied since buyer refused to have item inspected.

I sold an item back in November for close to $2,000 and had the ups store package it/ship it. When it was delivered the buyer stated it was damaged and requested a refund (He did provide photos). I filed an insurance claim with UPS and issued him a f...

Cancel order.... because it is from a scammer

We have been getting orders from scammers>>> the biggest tip off is they have only been a member for 1 or 2 months. We also reach out to ALL the phone numbers they have listed with EBay and none of them either work or have been set up for messages. I...

How to Handle a Redelivery on Returned Item?

I sent out an item to a buyer and the tracking shows as Delivered. The buyer is claiming that the post office is returning the package because "there was a problem with the shipment". And wants to know if i can reship it to a new address. They said t...

Question about having a store.

I currently do not have a store, I get 250 free listings a month without a store. I was looking at a basic store which would give me 1000 buy it now listings and 250 auction listings. My question is if I would get the basic store would I still receiv...

Buyers Are taking Advantage of sellers when returning the item and choosing not as describe

Hi, I being having some issues when buyers buy an item and then decide to return it and they are choosing the option item does not match the description so to get free return and I have to refund the original shipping cost. I am dealing with some of ...

Unjust Shop Suspension

I am a gemstone seller from Pakistan.I opened a shop on eBay and it was running very well.My clients were happy with my items, and I had 100% positive feedback.I was very loyal to eBay’s policies, but suddenly my account was suspended without any rea...

So are we all doing "really, really well" as predicted?

As promised, I'm following up on a prediction made in a March post (message #34): "in six months we're all going to be doing really, really well." And no, I don't think they were talking about that rapture that was supposed to happen a few days ago, ...

Am I getting trolled? Are one of you guys trying to mess with me here?

Come on now, does my buyer legitimately believe the stuff he's telling me or is he just looking to see how I respond to keep me on my toes? He buys something on 9/23 choosing Ground Advantage. I ship it out on 9/23 using Ground Advantage despite my 2...

Why does ebay even bother with this?

I hardly ever look at or monitor my packages unless a buyer brings it to my attention. I had to look up an order that a buyer paid on 9/26, I have 2 bus. day handling on that thing. I made the postage today and was about to drop it off but hadn't yet...

Do not make good listings with accurate part numbers, too easy for your competition to use your info

I sell used car parts.I had been taking the time to research to part number, and compatibility with other models. I write good titles. This made my listings more visible to Google, and sales have been good for several years.By filling in the part num...

What will be the state of ebay in 5 years?

With postal costs rising every year and the economy faltering, what will be the state of ebay in 5 years?

Endless idiocy never ceases to amaze me!

Sold an 40 year old advertising coffee travel mugBuyer opens a return request"Seller did not provide dimensions, is way larger than I expected".It's a regular 12oz travel mug. Nothing comically oversized. I sold it as a collectable, it was still seal...

what will be the state of ebay in Q4 2025?

I'm expecting that ebay will have a solid but not spectacular Q4. I'm expecting I will have a good Q4 IF I can do as I plan, and get a lot more listings up throughout the Season. If ebay does as it has the last few years, I expect we'll see no real o...

September 2025 Almost no sales

My sales are down over 50% for the last 3 months compared to last year... worst off the two big tickets this month were never paid for after an offer was accepted. Am I alone in this? Now I'm looking for a "real" job considering I can't pay bills any...