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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Resolved! Disgusted with eBays Policy Changes Rules Regulations & Excessive Selling Fees Etc !

Does anyone else agree that eBay selling fees are absolutely excessive and unreasonable? Rules and regulations always changing for the worse for sellers. Punishment if you do not meet selling standards or do not sell enough items to satisfy them loos...

Fraudulent returns

I have had two nearly identical returns this week that have left me scratching my head. Both were for a lot of two 32oz bottles of pet odor eliminator and both were purchased by a zero feedback account. The first return request was because they said ...

Strange message on eBay

I just received this strange massage on eBay: New message: hello how are you ? we are dvd [...]... New message from: hello how are you ?we are dvd factory fronm China .we have good news for you .While most sellers are raising the dvd prices due to th...

Red exclamation point

I previously received an offer from a buyer that I forgot to accept. I found them and when I message them I grays out with a red exclamation point. Thought it might be caused by en emoji. I resent it without the emoji, same issue. So I just sent one ...

Using ai images for physical items is basically false advertising

I am saying this as a seller and a buyer of almost TEN years but: who in the world thought it be a good idea to use Gen(generative) ai images instead of basic photos to list their physical items? …besides a scammer? Those willfully doing it, What mad...

Look closely at Ebay shipping charges for items you sell

I completed a sale today. The buyer paid shipping charges to his/her location, based on weight, dimensions, and shipping service I originally selected for the listing. I attempted to purchase a shipping label within 20 minutes, only to be quoted a la...

eBay customer service is terrible!

I will be telling the world to not use eBay to buy or sell!! I sold a pair of shoes & now I can’t collect my funds bc my debit card has my middle initial and my account apparently does not?! I have corrected my name & I have tried for months to colle...

A fraudulent buyer purchased nearly $600 worth of products and returned an empty package.

A buyer from Canada purchased two Miner and then initiated a return. We provided the return shipping label, but the buyer only returned the miner packaging boxes of the two products, along with some worthless cards. I filed a claim with eBay and prov...

Impossible to improve seller ratign when its a year cycle

So it seems impossible that a seller can regain its rating quicky if especially its a rolling year. I have transaction defect dings because the ebay shipping label and usps failed to deliver a package and I was dinged for it. Would love to know how t...

why cant I leave this feedback???

another person was able to leave bad feedback in this manner to alert potential future people dealing with them...I should have heeded the warning but sadly did not. already in contact with customer support....

Return not as listed

Why does Ebay always side with the buyer. I had a buyer return an item for wrong size saying my listing was in error. In fact my listing was correct the buyer just went ahead an bought the shoes when it plainly showed they were an 8B and not an 8M I ...

Setting shipping weight for variations of dinner ware

I'm am setting up my first listing of dinnerware pieces with variations. I can't find any posts regarding setting shipping weights when items are drastically different from each other (dinner plate vs mug.) How can I do this? Charge everyone for the ...

Do You Get More Sales When You Offer Free Shipping?

Just want to see if it may help my sales if I start offering free shipping. What's your experience?

Shipping calculator in draft lsitings.

Hi folks. Please help me. I inadvertently deleted all the preset eBay policies from my accounts. I have added them back; however, two things are happening. One, I can no longer see the estimated shipping cost while creating a listing (either for free...

Package w/Odor – Refund, Recourse from USPS, etc.

I sold a pretty valuable LEGO set (at least by my standards), and it was delivered yesterday. I woke up to a message from the buyer saying that the box had arrived in a plastic bag when USPS delivered it because of a strong feces odor and that they t...