Selling
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Forum Posts

Complaint regarding customer service rep

Hi I recently had an experience with a customer service rep who was incredibly rude, unhelpful, and rather abusive . He wouldn't provide name or Conversation ID # . Is there some way to complain about this person and perhaps also get help from a reas...

User avatar by Adventurer
  • 513 Views
  • 48 replies
  • 0 helpful

Fees for my international customers is outrageous

I am very discouraged about what has happened regarding selling to international customers. This morning when I made the trek to the post office to send 3 domestic and 1 international package. With the recent postal increase to ground advantage, prio...

User avatar by Adventurer
  • 423 Views
  • 21 replies
  • 0 helpful

How long do I wait until buyer actually pays me?

I had my truck listed on eBay. A buyer bought it on the 4th of August, but so far he has not paid for it. Meanwhile I have had a lot of other buyers interested too but there is a "sale pending" on my truck so I am stuck. I sent them an email but they...

User avatar by Adventurer
  • 119 Views
  • 6 replies
  • 0 helpful

Major changes being made for selling items from Canada

So for those who aren't familiar with my posts, I live in Canada, sell coins and stamps, and use a cross border shipper to be able to ship with USPS from Niagara Falls NY. As per eBay rules, if the origin of the package is in NY, then the item locati...

Selling is getting so bad that sellers make no money for their hard work.

Buyers want everything for nothing. If you go onto Etsy sellers sell for the correct amount. There are sellers that sell their items for nothing on Ebay and so buyers think that is what it is worth. It is not like it use to be. Sellers could sell for...

Screwy promoted sales stats

Just wondering if anybody else has noticed any kind of oddball stuff with their promoted sales recently. As some will recall, last month on the 23rd the Orders page stopped displaying whether items were Sold Via Promotion so a bunch of us filed compl...

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User avatar by Rockstar
  • 237 Views
  • 14 replies
  • 3 helpful

pricing books follow up

I asked a related question recently about pricing. I am wondering about a subtext of that: do you price according to Sold prices or Active? I am starting to wonder if I am systematically pricing too high based on Active listings of the specific condi...

User avatar by Rockstar
  • 426 Views
  • 28 replies
  • 0 helpful

tax collecting

I am not understanding why ebay collects sales tax. I am in NV and we only collect on items SOLD in NV...

User avatar by Adventurer
  • 227 Views
  • 12 replies
  • 0 helpful

Seagate VERO Claim. Looking for others affected

about 2 weeks ago Seagate send to VERO notification that 6 of listed by us hard drives are "counterfeit". Well anyone dealing with computers would laugh on such statement since there is no ever any "fake" hard drives, since it would require multi bil...

User avatar by Thrill-Seeker
  • 770 Views
  • 54 replies
  • 0 helpful

Buyer says “incorrect item” received

Shipped a 28 pound box of baseballs via FedEx. Buyer emailed ebay saying a “one pound, empty package” was received. Buyer requesting full refund. As a seller I have never dealt with this. Can I please have some guidance on what to do now? Thank you!

User avatar by Adventurer
  • 904 Views
  • 46 replies
  • 1 helpful

playboy violations

an email i have sent to a manager at a one time. it did not get bounced back. Dear Sir, i writing to **bleep**. 20+ years selling on ebay. i remember the adult section. i keep getting listing violations for playboy magazine which i feel are affecting...

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