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Forum Posts

Package stuck at notorious Indianapolis USPS hub

According to local Indiana news this USPS facility is not functioning properly. My package gets updated every day but never leaves Indiana since Feb 6. The news reported that Indiana businesses that have to ship multiple items through this facility a...

"Using USPS will kill your business!"

This is actually what a buyer messaged me today because apparently he is upset that his package is tracked as "arriving late" in the status page. His message continues by saying "You need to do better, use UPS or Fedex! No one will ever buy from you ...

sending offers on sale items

I've been sending offers to items on sale, using Ebay' s maximum discount usually. This strikes me as a dumb thing to do, a double discount. I like to keep the send offer list trimmed. I guess I could just not look at it. Do you also pull that stunt ...

User avatar by Rockstar
  • 71 Views
  • 7 replies
  • 0 helpful

Resolved! Increase in cancellations after auctions end?

Sellers, I sell (occasionally) high value camera items to support a musuem. In the last month I've had three cancellations ($2300 in sales) AFTER the items ended. These cancellations were not from low-feedback buyers. Two of the three high bids appea...

Late Shipping Ding

Hello all, longtime eBay Seller here since 2008. I just sold an item that the Buyer has asked me to hold off mailing until years end, as they're moving. I'm happy to do this to facilitate the Buyer. However, I DON"T want to be dinged by eBay for a 'L...

User avatar by Adventurer
  • 370 Views
  • 30 replies
  • 1 helpful

Buyer cancellation request reasons

Are these reasons prefilled for the buyer to choose from or does the buyer manually type it in? I'm not referring to the comment field for the buyer to type. The most common reasons I get are "order placed by mistake", "wrong shipping address", "wron...

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Well, This is a new one!

I had a customer open a return for a NAD. nothing wrong with the products at all. I'm thinking she got them cheaper and that was the reason for her return. Anyway, instead of the packaging it was received in, she used another box and wrote out our ad...

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Excessive shipping quotes

What is going on with the shipping quotes?In the past week+ items that I post show incredibly high shipping costs.What the calculator shows as $8-10, buyers see a quote of $30+!I had one customer who I had to beg to make the purchase, promising that ...

User avatar by Adventurer
  • 39 Views
  • 1 replies
  • 0 helpful

Resolved! First Negative Feedback

Hello all, I am new to the eBay world and unfortunately have received my first negative review today. After reading the buyers feedback, I can understand that they may not be happy but I had not received any messages from them at all before the revie...

User avatar by Adventurer
  • 398 Views
  • 25 replies
  • 1 helpful

Resolved! UPS Falsifying Dimensions and dinging every box

UPS is at if again Falsifying Dimensions adding just enough inch to make a box oversized , charging me $160x3 for 3 boxes I already paid $95-120 each for. They add 1-3" per side just so it magically hits the oversized fee and ding me. I'm obviously g...

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