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Forum Posts

First Negative Feedback

Hello all, I am new to the eBay world and unfortunately have received my first negative review today. After reading the buyers feedback, I can understand that they may not be happy but I had not received any messages from them at all before the revie...

User avatar by Adventurer
  • 84 Views
  • 6 replies
  • 1 helpful

Late Shipping Ding

Hello all, longtime eBay Seller here since 2008. I just sold an item that the Buyer has asked me to hold off mailing until years end, as they're moving. I'm happy to do this to facilitate the Buyer. However, I DON"T want to be dinged by eBay for a 'L...

User avatar by Adventurer
  • 194 Views
  • 18 replies
  • 1 helpful

Arbitration

I am having issues finding the form(s) for filing an arbitration complaint against eBay. They keep removing listings as counterfeit that are not counterfeit and when I provide documentation, they fail to overturn the decision of their AI. I have cont...

My December sales have been a bit slow thus far.

My December sales have been a bit slow thus far. Last year, December was a banger month. How's everyone else doing thus far? I'm thinking of running a storewide 10% off sale. Has anyone else found that to give you a significant boost? I like to sell ...

User avatar by Adventurer
  • 314 Views
  • 18 replies
  • 0 helpful

Hamilton Syringes - removal

I had few Hamilton Instrument syringes been removed by ebay for "medical device" violation after going back and forth with CS they told me that it is specifically requested by Hamilton, not FDA Hamilton syringes which is even declared NOT for medical...

User avatar by Thrill-Seeker
  • 17 Views
  • 0 replies
  • 0 helpful

Buyer wants refund after package shipped

I sold a sewing machine after accepting a buyer's offer they sent yesterday. The payment went through and I shipped out the sewing machine this morning. It was a heavy package and was shipped by FedEx. I had FedEx Ground Economy as a shipping option ...

User avatar by Thrill-Seeker
  • 11535 Views
  • 126 replies
  • 1 helpful

Refunds.

How does a refund work if I stated specifically no returns, unknown, UNSEARCHED, and Untested. I was very transparent with my listing and I was being accused of misleading and NAD. But eBay is forcing me to give a refund anyway. Doesn't the money bac...

Hilarious Item Removal

This morning I awoke to an email from eBay notifying me that they had removed one of my listings for a violation of hazardous materials policy. The item is a vintage round advertising bimetallic thermometer which uses an antique technology of a metal...

User avatar by Adventurer
  • 248 Views
  • 23 replies
  • 0 helpful

Blocked Buyer List / Message Block (v2.0)

TL;DR: When buyers are added to a seller's Blocked Buyer List (BBL), messages from that buyer are blocked and the seller has zero control. Pain point since Summer 2023 when eBay made an unannounced change that is still catching buyers and sellers in ...

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Resolved! (A Dumb question?) about recordkeeping

I use a spreadsheet to keep track of goods bought to resell; cogs; date it sold; how much; profit/loss.The last column is "refund".If I buy (example) a Widget for $1 to resell. Price it at $10. It sells for $10 and The buyer returns it. In the REFUND...

User avatar by Trailblazer
  • 181 Views
  • 7 replies
  • 0 helpful
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