Selling

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Why do I sometimes have to approve a return, other times not?

I've never understood this. First of all, I have FREE returns on all items, so there's that. But when I get returns, sometimes there's just a notification informing me that the item IS being returned, and I don't have to do anything but wait for the ...

Unable to send any message anywhere to a buyer

I have a buyer that purchased something from me and had asked a follow-up question, however I am unable to reply to their question. I keep getting an error message saying that something went wrong with sending the message and to try again. I have bee...

Worthpoint

Need info on pricing something rare.All I see anywhere online is a Worthpoint listing, so I'm considering the free trial. Wondering if anyone has info on Worthpoint --Are they cool when you cancel after the free trial, or is this one of those compani...

eBay Support Promised Removal of 4 Defects - Still Visible in CBT Dashboard (Need Staff Help)

Hello eBay Staff,I am requesting an urgent review and removal of the 4 “Seller Fault Unfulfilled” defects that were applied to my account due to circumstances entirely outside of my control.1. Postal restrictions made shipping physically impossiblePo...

ebay standard envelope for jewelry?

Bought a pair of earrings (pretty flat) that were shipped with ebay standard envelopeI didn't know that was a category for ESEwhen selling, never saw it as a shipping option unless I was selling sports cards, coins and suchHas it been expanded to inc...

Resolved! Why do I still have to pay shipping if I set it so that buyer pays?

I'm going it ship, and it appears that I have to choose a shipping service to pay for. I was under the impression that setting the buyer to pay shipping in the item listing would mean I didn't have to pay for shipping.

EBay annoying me with the "New for You" section on my home page.

Sold two autographed items to a trusted buyer in two different listings. I combined shipping and mailed them together. Now all I get under "New for You" is eBay telling me I still need to ship one of the items! How can eBay be this dense? I printed t...

What is the URL link for eBay to call back sellers?

I had a URL link for eBay to call me back without having to go through the bot, and I've lost it. Does anyone know what it is? Thanks

Rude Customer Service cutting calls on your face!

I recently created a new eBay account and, just four days after making my first sale, my account was abruptly restricted without any explanation. When I contacted support for clarity, I was told that no reason could be provided — which, although disa...

Sudden 43% Drop in Traffic – Algorithm Issue?

I wanted to share my traffic report to see if others are experiencing the same thing.As you can see from the chart (attached), my listings were getting steady impressions—both organic and promoted—then traffic suddenly fell off a cliff after Sept 1.O...

Tis the season

USPS is definitely in the season

Am I being set up for a scam? US buyer cancels, then re-buys, apparently to ship to Ukraine...

This morning, I got a cancel request, didn't think anything of it, and approved. No sweat - cancellation completed.This afternoon, the same buyer buys the item again. It's a US address, but just out of curiosity, I checked the address and it's a "Ukr...

I am selling from the UK. How do I change my platform to UK Pounds from US Dollars?

When I price my item, it allows US dollars only. How do I enable sale in the UK?

Buyer reported damage

Sold many times on ebay, this is a first problem. Sold a motherboard/cpu/memory combo. Everything very carefully packed and protected. Buyer received the package, but then reports and sends photo of unusual bend/crack at one corner of the board. Ever...

Unable to generate an invoice for multiple items

Hi folks- A buyer has requested an invoice for multiple items to receive a flat rate invoice from me. This is something I do everyday usually several times per day. But eBay is not allowing this to happen, and I have tried many times via my Seller Hu...