Buying

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Customer Service

How do I speak with someone at Ebay? I bought something on 4/24/24 it was not shipped. I've reached out to the seller multiple times with no response. I finally was advised a refund would be issued 5/5/24 however the seller actually charged my credit...

Watch button

The watch button has disappeared from eBay on my iPhone. I have cleared cookies, signed out and back in and turned phone off and on. Any other suggestions?

Customer service can’t help you

They lied to me twice to only protect the seller they don’t care about the buyer I will never ever buy another item from eBay until my people solved , the customer service lied to me twice about getting my refund for the amount of $700.92 and guess w...

Why don't American buyers purchase at a virtual address in a non-tax state such as New Hampshire?

Why don't American buyers purchase at a virtual address in a non-tax state such as New Hampshire and then ask the USPS to forward it to their real address so they can avoid value added taxes while purchasing?me myself i have a tax ID so i can avoid i...

Severe problems with ebay tracking numbers

I think ebay should get out of the tracking buisness i have nothing but issues with these esus tracking numbers saying item deliverd when thats not the case i had to open 3 cases about that one last month one last week and one yesterday I also daily ...

Still receiving seller offers with all notification and preferences turned off

I am a seller on eBay and I NEVER want to receive offers for items I am researching for comps. I have turned off all Buyer alerts in Communication Preferences. I want to use the platform, I don't want it to use me, but I continue to get seller offers...

Scam on tracking?

I purchased dish towels. It took several days for them to ship. I contacted seller to ask and lo and behold they were shipped. The same day a tracking number was posted and then said “delivered”. I contacted the seller who refused to give me a refund...

Fraudulent actions

I purchased a product through eBay and the product arrived as a fake flat iron and the cord is not US friendly. What can I do with a fake flat iron with the wrong cord and adapter.. I shared this with my community so they will keep their money from e...

Seller says item shipped but tracking says different

I purchased a laptop from a seller on the 28th of April, I contacted them a few times after a few days of not seeing any update in shipping just to make sure all was good. I was reassured that it would be shipped, and later on that day the seller cla...

FedEx tracking Issue

I purchased item, got a FedEx tracking number. Item delivered, but I didn't receive it. I have security camera shows no delivery that day. Followed up with FedEx, was told that my tracking has a different name & address in my town. I told ebay, they ...

Scammer

I bought a product but the scammer shows that the product was delivered with a different shipping delivery code, when I talk to ebay customer service it says that there is proof of delivery and when I contact dhl I get a different address and name in...

Cancel an offer as buyer

HiI have submitted an offer and have immediately changed my mind.How on earth do i cancel it!? Thanks

Ebay is going downhill!

Purchased 5 items. 4 orders out of the 5 had problems. Remembered when Ebay made sure sellers were accountable. Seriously, what happened to that quality assurance. Now besides the hassle of returning items or for orders that were not as described, or...

Is anyone else angry that sellers mislead their location and where they manufacture and ship from??

I would like to know if any other buyers out there have experienced sellers listing items for sale with their business located in North America, only to find out that they are actually manufacturing and sending from India. If you lucky they might act...

do not purchase from seller

This seller is a NASTY individual who claims he mailed my item, yet I never received it. He shipped it the cheapest way according to the Post Office and therefore, I have no protection for something I paid for but do not have. The seller never repson...