06-28-2023
10:51 AM
- last edited on
07-18-2023
12:09 PM
by
mobile_feedback
all of the upgrades did not work I haved called and they made a case for me and said NO ONE HAS CALLED?
I wonder if thats true? and look at you photos after you upload them now they are downgrading them
not good ... Thanks.
07-18-2023 12:09 PM
Thanks for posting. Can you please try updating to the latest version of the app and let us know how it is working.
Thanks
07-26-2023 12:02 PM
Good morning,
I am also having a problem with the app crashing. I am using an ipad (9th generation), using the latest version of iOS (16.6) and have tried uninstalling and reinstalling the app. When reinstalling, I can use the app like normal up until I log in, which causes the app to crash, and then it will immediately crash every time I try to open it after that.
I can still access and use the app like normal on my phone (iPhone SE 2022) using the same iOS (16.6).
I can also still access and use my account like normal on my desktop.
I do not know what else to try. I have tried turning my device on and off, uninstalling and reinstalling software, updating my OS, and I know my account is in good order. I need assistance.