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all of the upgrades did not work?

all of the upgrades did not work  I haved called and they made a case for me and said NO ONE HAS CALLED?

I wonder if thats true? and look at you photos after you upload them now they are downgrading them

not good ... Thanks.

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Re: all of the upgrades did not work?

@ljvd_0 

 

Thanks for posting. Can you please try updating to the latest version of the app and let us know how it is working.

 

Thanks

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Re: all of the upgrades did not work?

Good morning, 

I am also having a problem with the app crashing. I am using an ipad (9th generation), using the latest version of iOS (16.6) and have tried uninstalling and reinstalling the app. When reinstalling, I can use the app like normal up until I log in, which causes the app to crash, and then it will immediately crash every time I try to open it after that. 

I can still access and use the app like normal on my phone (iPhone SE 2022) using the same iOS (16.6). 

I can also still access and use my account like normal on my desktop. 

I do not know what else to try. I have tried turning my device on and off, uninstalling and reinstalling software, updating my OS, and I know my account is in good order. I need assistance. 

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