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American Girl Doll Buyer Switches Body/Head

Hello, can someone please give me insight on how to "brand" or mark an American Girl Doll Body and Head prior to shipping out to a buyer without the marks showing?  I just had an unsuccessful transaction wherein the buyer switched the body - but I have no physical proof.   The doll came back with heel ink and the bands I used to tighten her limbs are gone.  Thanks.

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