06-19-2012 12:56 PM
Hi I am a new seller and I had a buyer file an item not as described claim against me but then messaged me and said they wanted a refund because the items did not meet their expectations and then stated that the item was worn, but i listed the items as used and posted several pictures plus I described them as they were and posted that they were sold as is no returns and to ask any questions before bidding but the buyer never asked any questions. Then the buyer took nine days to file the case? This seems like she had buyers remorse to me and is misusing the system but I am new to this so maybe I misunderstood it. The reason I don't like to do returns is because its time consuming and a hassle. I don't think I should have to refund their money this is the second buyer who has done this. What should I do?? I would really appreciate any advice that would help me. Thanks
07-09-2019 06:56 AM
07-13-2019 09:01 AM
07-13-2019 09:17 AM
You're replying to the OP who posted this OVER 7 years ago..OP is long gone and last logged in in 2012..
Best to start your own thread for any issues..
10-23-2019 04:54 AM
10-23-2019 04:59 AM
10-31-2019 11:06 AM
NO ACTUALLY even if you can prove it ebay will only back the buyer...this just happened to me and i proved buyers remorse cuz her first email said she didnt like it...and then defected.....i talked to ebay 2x...they said the only thing you can do is put a strike against them that doesnt show anywhere!!! and she wore it afew time and LOST THE TAG! and tho i have proof of this..still nothing.THE WORSE IS THAT I HAVE TO EAT THE SHIPPING TO HER !!! so after they REVIEW my buyer lied strike...they will (at end of mth) refund one way shipping...I have 100% on my site...A NO RETURN UNLESS GROSSLY lied about...on it..and nothing!...so basically...tough!
01-19-2020 02:20 PM
you are probably better off not selling on eBay - not everyone has the personality to be able to deal with the public, and put up with the complete disregard for seller's rights that eBay allows
01-19-2020 02:46 PM
01-27-2020 06:07 AM