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Bill-to address is showing null, null on the order

Dear Sellers,
  Greeting to you! I have a quick question, I received an order for high priced item. The packing slip is showing Ship-to address of the customer, but the Bill-to address is showing null, null. I am confused if I have to ship my product or not? Is it a fraduant transaction? Any suggesstions? 

Regards,

Sales Manager 

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Bill-to address is showing null, null on the order

Check for payment.

 

Seller Hub | All transactions | eBay

 

If yes, then are you shipping through ebay?  Then find the transaction here and select action

Manage shipping labels page.

 

2021 Discussion on it.

How to change or edit the packing list? - The eBay Community


KrazzyKats  •  Volunteer Community Member  •  Buyer/Seller since 1998

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Bill-to address is showing null, null on the order

Thank you!

 

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