BUYER RECEIVED MY ITEM,STILL WANT ME TO REFUND

[marmalade_six]

Hi All,

As a seller I feel unfair because my buyer requested me to refund her money. From my tracking history, Item already received at front door. She still make a report to ebay and my payment was hold by paypal. What am i suppose to do? How to report this case,she already open case to claim refund.

[chinohighcowboys1963]

Respond to the case with the tracking number so eBay will see that the item has been delivered.

  EBay will close the case in your favor.