Fees & Financials

[seller_update@ebay]

We continue to look for ways to improve our marketplace to help you manage your business more efficiently, accelerate your sales velocity, and bring more buyers to you. For example, we recently launched spendable funds, a new way for you to pay for items on eBay using proceeds from your sales, and introduced additional payment options for higher priced items.

To help support changes we’re making to our marketplace that benefit all eBay users, we're increasing some final value fees. At the same time, we’re decreasing the cost of some optional listing upgrades that give buyers more purchase options and make it easier for you to manage your listings.

We’re also expanding the fee credit we give you when you provide great service by fully refunding a buyer’s return. And as we continue to roll out eBay International Shipping, we handle the international logistics for you at no additional cost, while also waiving the International fee for sellers.

Edit: Please ensure that all questions and comments remain on topic. Any off topic posts will be moved to the appropriate board, so they can be answered by Community Members.

Please allow us 24-48 hours to provide an answer to your question.  

[northcentraltrading]

It really is becoming expensive to sell on Ebay with the repeated fee increases. It would not be so frustrating if Ebay had better IT (the repeated glitches with shipping for example are frustraring and unfair) and true seller support (in the form of a dedicated and educated help phone number, at least for store subscribers). After many years of selling exclusively on Ebay, I am finally making the move to two other platforms. Their markets for the types of items I sell are impressive and growing and the fees are much more transparent and reasonable.

[majdonh]

All this is just noise and fluff. At best. you are doing little to nothing to help sellers. At worst, you are actually destroying small eBay businesses with your changes to fees and the changes to the sales algorithm. Just raising fees and driving more small business off of eBay. 

[yao2-7660]

Top rated buyers used to get 20% off.

[yao2-7660]

I'm sorry, I meant sellers, Top Rated Sellers used to get 20% off final fees.

[bizzygals]

Agreed and then take into account small ones like myself where now in 2023 a 1099 will be required for over $600 in sales. Where is my incentive to stay with Ebay now?

[parzcardz]

The fees on selling sport trading cards is too high. Please lower this or I will have to sell on another platform bc you are taking too much.

[seller_update@ebay]

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@dottrar wrote:

Please clarify "$0.30 credit for returns that you voluntarily refunded.... when you issue a full refund of the order through the Send refund flow"

Does this include (buyer paid) shipping to the customer? 

If a customer buys and item with full measurements then returns for "doesn't fit" (for instance), we allow buyer paid returns and deduct shipping to the customer. This was their error.

In a scenario such as above, is it correct to presume that we will only get the $0.30 credit if we also refund shipping to the customer? 

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Hello @dottrar you are correct that this credit will apply only when a full refund (including shipping) is provided.  

------- EDIT to correct info.
For a remorse return, if the seller refunds the buyer through the returns flow and deducts shipping from that remorse return, that is considered a full refund and is also eligible for the $0.30 fee credit.

[pinup.doodle]

How does increasing fees benefit ALL USERS?  And are you going to stop including taxes in that final value fee?

[pinup.doodle]

It says "most categories," so you can probably expect an increase in pretty much all of them.

[pinup.doodle]

Thanks for your comment, I am going to look elsewhere for selling my stuff now that this ebay ripoff campaign is happening again.

[tellingitlikeitis]

Imagine that, greedy Ebay raising fees again! As others have mentioned below, they want sellers to offer free shipping, therefore losing money, they want you to "promote" your listing, therefore allowing them to take more money from you when the item sells, etc. etc. etc.!!! Jesus, when is it enough? They charge a fee on the shipping costs sellers charge buyers and feel somehow it's fair to charge a fee on what a buyer is charged for taxes! Nickel and dime sellers is all Ebay does! You can't make any money here, the high maintenance buyers here on Ebay already expect things for free and **bleep** and moan about every little thing! Nobody wants to pay you a fair price for your items anymore! Then there is the issue of customer service when you do have an issue! This has always been a less than satisfactory part of Ebay! You can't call them anymore, you have to open a chat window or request that they call you back! What a joke, and Ebay wants me to pay them more money!  Ebay forgets that I (and other sellers) DO NOT WORK for Ebay!!!! Ebay works for me and all the other sellers!!! You want to charge all these fees, etc., yet you offer nothing in return! If you have no sellers, you have no Ebay! Ebay has been a joke for quite sometime and this further solidifies that fact!

[debvor]

Ebay raises our fees while cutting back on things like advertising. If you think that Ebay has their servers running 24/7/365 all over the world you are sadly mistaken too. Ebay thinks we are children that need to have our hands held. If they would just be a venue and stay our of our businesses we would all be happier. Ebay love throttling listings when they deem them to be too old and their search engine is a joke. if I search for a vintage item I always get tons of new items that have nothing to do with my search. Of course they are all MBAs and they know better. Yes that is sarcasm. 

[themastershands-nm]

A year ago my "break-even" price for a small, light-weight item with "free" shipping was $7. At that price I got about $0.50 to cover my S&H costs. I had to raise my lowest price to $8 for most of those items. With the recent shipping cost increase and now this fee increase, I will have to raise that even more to $8.50 or $9. I'm moving across the country this month so I'll donate many of those low value items before I move, but then I won't make even that $0.50 on those potential sales, and unfortunately, my lower value items are often better sellers than their more expensive counterparts.

Buyers don't want to pay more money for the same item. They want to pay $6, $5 or even $3. I routinely get offers 50-80% below my asking price and the buyer often gets angry when I decline even if I point out the cost of eBay fees and shipping.

I do get a $25 credit each quarter to purchase shipping supplies, but the cost of those shipping supplies keeps going up and the credit doesn't. Now I am spending to get the same supplies that I was once able to get for free. That adds to my overhead as well.

I also now have to pay for Quick Books so I can do my taxes. Which is ridiculous since I am selling primarily my own used stuff. But it also adds to the overhead.

At this point, I'm not sure if I will even break even this year.

[baangell]

15% is my limit, once it goes to 15.001% i'm dropping that category and putting those items on different sites.

Amazon is pushing out resellers and catering to manufacturers, Ebay has got to know used goods and collectibles is the one niche they can win at, don't price out your suppliers.

[debvor]

I just said something to another person about the search engine. When I search for something I always get items that have absolutely nothing to do with my search. There is also the question of if anyone's items are being seen all over the USA and the world. I would bet that if you gave a specific search to 100 people across the globe only a tiny fraction would actually see that item if any.