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2017 Spring Seller Update Reminder

alan@ebay
eBay Staff (Alumni)

Hello,

Please use this thread if you have any questions or wish to discuss today's announcement

Thank you. 

Alan - eBay Community Manager


If a member's response helped, please give it a Helpful. If you are the author of a thread and a member's response resolved your question, please click "Accept as Solution." More on Accepted Solutions.

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Re: 2017 Spring Seller Update Reminder


@mam98031 wrote:

@springs_2013

 

For sellers who has large volume sales, they stand to loose big... for us low volumne and low priced sellers, it does not make that big of a difference, but it does add up!

I'd just like to expand on that a little.  You are absolutely correct.  For casual or small sellers the 50% reduction in the TRS+ discount will hurt them far less than a larger seller.  The larger the seller the deeper this will impact them.

 

Most TRS+ sellers have stores [not all, but most].  So their FVFs aren't at 10%.  Depending on the category in which they sell in.  For ALL store owners, whether they are TRS or not, the FVFs are also going up by 0.15%.  So for every dollar sold a TRS+ seller will be paying an additional 3 cents due to the rise in FVF and the reduction in TRS+ discount.  

 

 


@mam98031

 

The poster I responded to did not mention fee increase at the store level, so I did not expand on that.  A big THANK YOU for the expansion on the the fee increase at the store level.  You are absolutely correct.  It is so sad everyone always have their hands in the cookie jar.  Seems like we are working for everyone else, and the months where something goes wrong with a sale on eBay or sales do not cover costs, we are actually paying eBay from our pockets to buy aggrivation and head aches.  SO SAD!

 

 

Message 211 of 331
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Re: 2017 Spring Seller Update Reminder

@springs_2013

 

I completely agree with you.  And I wouldn't mind the increases in fees if Ebay were performing well enough.  We all deserve to be profitable [including Ebay], but the traffic has done nothing but decreased year over year for quite a few sellers.  Ebay diverts traffic to larger sellers on purpose which is strangling us smaller sellers.  My sales in up to April of 2014 was more than 2015 & 2016 put together.  


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 212 of 331
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Re: 2017 Spring Seller Update Reminder


@mam98031 wrote:

@springs_2013

 

I completely agree with you.  And I wouldn't mind the increases in fees if Ebay were performing well enough.  We all deserve to be profitable [including Ebay], but the traffic has done nothing but decreased year over year for quite a few sellers.  Ebay diverts traffic to larger sellers on purpose which is strangling us smaller sellers.  My sales in up to April of 2014 was more than 2015 & 2016 put together.  


@mam98031

 

Same here with the sale volume and profits.  When I use to sell more items on eBay, I buy more on eBay.  Which keep the business machine churning.  But when sellers are so disillusioned with eBay's seller updates, sellers are not selling and not buying as well.

 

I think the major problem is eBay's attitude with established seller.  When I was a newbie, I get free promotional listings every month, plus my search visibility was very high, which I think really contributed to the sales volume I was making.

 

Now, I am "forced" to buy a store with no additional promotional listings at all.  Lets face it, I will make no sales with just the monthly alloted free listings eBay gives.  What is it now?  50 free listings?

 

I just love the gimmick eBay offers on the listing fees for auction listings that actually sales.  I am sure there are sellers out there who lists lots of auction style listings only to sale one.  Then they get the shock of having to pay the listing fee for all the auction style listings except for that one...  That must have hurt big time!

 

Anyways, I love doing business on eBay, but at the rate it's going, I am in the same boat as other sellers, wondering if we should packup and call it a day.  I know I will be cancelling my store subscription when the subscription year is up.  I cannot afford to dip into my pocket to pay the store fee when I am not making any sales.  I know I can lower my price, but if I do, the profit margin is going to be slimmer and I have to sale twice the number to bring it back up and we all know that's next to impossible with the items I sell.   It is not a sound business plan when I loose money on more months than not.

Message 213 of 331
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Re: 2017 Spring Seller Update Reminder

@springs_2013

 

Again, I couldn't agree with you more.  We absolutely see these things in the same way.

 

When you go to make your actual decision about closing your store, take into consideration that if you do that, your FVFs will increase and you can't get your coupon for free shipping supplies anymore.  Those two things alone keep me subscribing to a store.

 

Most of the Ebay shipping supplies I've gotten are pretty good with the exception of their tape.  I'm not sure if they have improved it yet as I got enough to last a long time when we first got the coupons.

 

You are right about the auctions.  I'll run some more tomorrow, or at least that is my intention.  Sometimes family has other ideas.  LOL  I use to run about 500 auctions 2 or 3 times a month.  That was back when the store structure was different and auctions were basically free to list as I had an Anchor store at the time.  Then when Ebay changed the store structures to only GTC or BIN listings qualified for the free listings with the store, I stopped as it was too expensive to run them.  

 

With the store shift I dropped to a Premium store and usually only ran auctions when there was a promotion for them.  Now Ebay hasn't sent me an auction promotion in over 8 months.  The free ones offered with stores are in categories I don't sell in, so they aren't helpful at all.

 

I too love selling on Ebay.  I don't want to leave, but as you say, our profits are getting lower and lower as sales are fewer and fewer.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 214 of 331
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Re: 2017 Spring Seller Update Reminder

I agree with many of the posts here. I been selling on eBay for about 15 years now. The first 8 years it was somewhat okay. Now every year they keep taking more and more of our profits. I do not understand how an increase to fees is great for us. I am also being forced to weigh heavily using cheaper and slower shipment methods due to the fact that eBay and PayPal take their fees on total value of the sale including shipping. For sellers that move numerous lower value items, the costs to have a store, pay fees and shipping end up being more than 50% of the money we bring in. Now, you tell us that more incentives are being cut but demanding that we increase our productivity and shipping speed, at more cost to us, not eBay. I feel like eBay doesn't care about the seller's anymore. The only thing eBay cares about is there stock holders and to put more money in their pockets. Also put more money in their pockets the CEO of eBay (Devin N. Wenig) is making 15.9 million dollars a 23% increase from last year. The top five employees in North America are make 48 million dollars. Now we know where our fee's goes too.

Message 215 of 331
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Re: 2017 Spring Seller Update Reminder

Where can Sellers find good solid information concerning how to embed YouTube Product Videos into our auctions. You people keep telling us you plan to cut off our current abiblity to embed sometime in June of 2017. I have searched eBay info, searched the community boards, searched the web and even telephoned eBay support. NO ONE AT EBAY HAS AN ANSEWER OTHER THAN BLA BA BLA BA BLA BA BLA. What the hell is up with you people? I need my product videos to sell my product.

Message 216 of 331
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Re: 2017 Spring Seller Update Reminder

In that case, I wouldn't worry about it because you most certainly don't use it.
Message 217 of 331
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Re: 2017 Spring Seller Update Reminder

This is pretty much the last straw for me. I have been a top rated seller for 6 straight years, working hard to do everything right, eBay doesn't care about their best sellers. Cutting the discount on final value fees will cost me several hundred dollars. They also stopped offering extra free listings every month, which was always a big help, now that appears to be gone for good. I offer free shipping on most items because eBay charges fees for shipping if you don't, by cutting the discount in half, and with the yearly rising postal costs, this really hurts. I really enjoyed selling on eBay, this will probably be my last year. I will try selling on Bonanza and Craigslist.

Message 218 of 331
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Re: 2017 Spring Seller Update Reminder

@bryanscott

 

To lose 6-7 hundred dollars each month on the TRS+ discount reduction, a seller is selling in excess of $6,000.00.

 

I see you don't have a store on this ID.  Why not?  You pay higher FVFs without one.  If you are selling in excess of 6k per month domestically [as the discount is not applied to international sales], then you are wasting a minimum of $60 a month in additional FVFs because you don't have a store.  That more than covers the cost of a Basic or a Premium store just on what you'd save on FVFs.

 

" I offer free shipping on most items because eBay charges fees for shipping if you don't..."  Huh??  When you offer Free Shipping you just roll your costs of shipping into the price of the item.  So you increase the price of the item to cover shipping.  It actually is shipping included.  So you ARE still paying a FVF on shipping, it is just in a different place.  But you are correct, there is the advantage of getting the TRS+ discount on the FVF that included shipping by using the Free Shipping option.

 

 


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 219 of 331
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Re: 2017 Spring Seller Update Reminder

I won't lose hundreds per month with the fvf being cut to 10%, that would be per year. That still is more than I want to lose with small profit margins. I don't have a store because I got by without it with all of the free listings eBay used to offer, and now they don't because they want you to subscribe to a store.

I simply don't like having to pay a fee for when I charge shipping, I don't over charge people, I think top rated sellers shouldn't have to pay a 10% fee for shipping costs.  With the paypal, and eBay fees, and the rising postal cost, and the reduction in the fvf discount it means I will cut back and look for other alternatives to selling on eBay, unless the profit is worth it. 

Message 220 of 331
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Re: 2017 Spring Seller Update Reminder

@bryanscott

 

"I don't have a store because I got by without it with all of the free listings eBay used to offer, and now they don't because they want you to subscribe to a store."

The free listing promos still exist, some sellers still get them.  I don't think they are as frequent as they once were, but they are still out there.  I'm like you, I haven't received a promo in over 8 months, but others have.  I don't know what Ebay is thinking on this.

 

Even if we were getting free listing promos on a regular basis, having a store is still a GREAT idea.  There is other values in having a store than just the savings on FVF.  And even if we were receiving promos on a regular basis as we once were, the lower FVF is still a good value.  It can pay for your month store fee and you could partially recover the loss due to the reduction in TRS+ discount.

 

You are only hurting yourself by not having a store, NOT Ebay.  Having a store is a good tool, even if it is just the basic store.  You are all upset by the discount reduction yet you cost yourself a higher FVF rate just because you are angry with Ebay because, as you say, they want you to have a store.  So you aren't going to do that.

 

"I simply don't like having to pay a fee for when I charge shipping, I don't over charge people, I think top rated sellers shouldn't have to pay a 10% fee for shipping costs."

If paying a FVF on S&H is unfair to TRS members, then it is unfair for ALL members.  And like I said before, just because you roll your shipping into your product price does NOT eliminate the FVF on shipping, you just don't see it separately.  You ARE still paying a FVF on shipping.

 

The majority of sellers do not overcharge their customers for shipping.  So you are in good company.

 

"With the paypal, and eBay fees, and the rising postal cost, and the reduction in the fvf discount it means I will cut back and look for other alternatives to selling on eBay, unless the profit is worth it. "

At ALL those alternative sites you will find that the cost of shipping is NOT driven by the site you are selling on.  USPS FCP rates are what they are for EVERYONE.  No matter where you go for your postage, FCP domestic is NOT any cheaper than Ebay charges because USPS does NOT allow negotiations on these rates.

 

As for International FCP, that Ebay did a great job in negotiating rates.  Better than Amazon and many other sites.  FCP International is 13 or 14% lower than the retail rates.

 

 

 

 

 


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 221 of 331
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Re: 2017 Spring Seller Update Reminder


@mam98031 wrote:

@springs_2013

 

Again, I couldn't agree with you more.  We absolutely see these things in the same way.

 

When you go to make your actual decision about closing your store, take into consideration that if you do that, your FVFs will increase and you can't get your coupon for free shipping supplies anymore.  Those two things alone keep me subscribing to a store.

 

Most of the Ebay shipping supplies I've gotten are pretty good with the exception of their tape.  I'm not sure if they have improved it yet as I got enough to last a long time when we first got the coupons.

 

You are right about the auctions.  I'll run some more tomorrow, or at least that is my intention.  Sometimes family has other ideas.  LOL  I use to run about 500 auctions 2 or 3 times a month.  That was back when the store structure was different and auctions were basically free to list as I had an Anchor store at the time.  Then when Ebay changed the store structures to only GTC or BIN listings qualified for the free listings with the store, I stopped as it was too expensive to run them.  

 

With the store shift I dropped to a Premium store and usually only ran auctions when there was a promotion for them.  Now Ebay hasn't sent me an auction promotion in over 8 months.  The free ones offered with stores are in categories I don't sell in, so they aren't helpful at all.

 

I too love selling on Ebay.  I don't want to leave, but as you say, our profits are getting lower and lower as sales are fewer and fewer.


The quarterly coupon for shipping supply is nice, but I think the price for the supplies are over priced.  The quality is not very good.  In addition, they set up the prices to where you loose some of the value of the coupon or have to pay a little more out of pocket.  No pricing on the supplies tally up to the exact value or just slightly below the value of the coupon.

 

When the boxes are shipped to me, the outer box is so flimsy that the first couple of flat boxes on the sides are always damaged.  I don't make a fuss about it, but that's money lost  😞

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@springs_2013

 

I agree.  The supplies are overpriced, but that really doesn't matter to me as I just get what I can with my coupon.  I may over over a little bit, but the coupon is a real help to me.  It saves me money and I like that.  I disagree about the quality.  I use the bubble mailers, tissue paper and polymailers the most.  They work very well for me.  The tape I got from the very first time I used a coupon is the one thing I don't like.  It is strong enough, but it does not stick to cardboard very well at all.  I don't know if they have improved that or not.  And I haven't tried their boxes, so I don't know about them.

 

I just work within what I can get with my coupon.  Since you don't like their boxes, you do have things you could easily use the polymailers and bubble mailers to ship.  So try those next time you order and maybe some tissue paper.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 223 of 331
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Re: 2017 Spring Seller Update Reminder

I have the same concerns as you do.  Without that 20% discount, there is no point whatsoever in breaking my back to get things to the post office in a day.  I'm seriously going to consider using a three day mailing deadline.  It just isn't worth the 10% discount.

Message 224 of 331
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Re: 2017 Spring Seller Update Reminder

Just look at Ebay's stock price over that past year.  More tweaks to fees and categories create more shareholder value 🙂   Unfortunately, even while the stock price is ticking upward total EBAY volume is dropping relative to Amazon.com.  To make up for the loss of sales volume, Ebay looks to be increasing their fees to be more in line with Amazon.com which is 15%.   However, Amazon has better shipping rates for their sellers and moves merchandise, especially for sellers that  use a distribution center.

 

Amazon is killing nearly everybody and to compete Ebay, in my opinion, needs to innovate instead of hammering sellers with fees.  

 

Hey Ebay, things to ponder. 

What can Ebay do that Amazon can't?  

How can Ebay outperform Amazon?

How can Ebay create reduce the friction of transactions to increase sales volume?

 

I have about 10 ideas that don't involve raising seller fees.

 

-Michael

Ebay Seller Since 2000

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