theelevatorshop
Adventurer
Community Member since ‎02-13-2017
‎07-19-2024

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My first post and apologize if this argument has been handled before.Recently got a message from eBay informing that a buyer requested a refund because item "does not match description or photos". No problem with that but cannot understand why you do...
Received order & payment and then almost immediately customer asked to cancel because he/she made a mistake. The amount I got has already a deduction (fee). Will eBay/Paypal take care of that so I have to refund just the amount received ? thanks