eBay

So what on earth do you do WHEN; "Item Not Received" is GRAYED OUT & therefore can NOT be clicked ! ?

We ordered 2 (TWO) boxes of envelopes; 1) box of 100 count #2 padded envelopes & 1) box of 100 count #0 padded envelopes.Both items were placed on same shipment with 1 tracking number from same seller.We never received the shipment of either item! UP...