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1coolme
Adventurer
Community Member since ‎12-16-2016
‎03-23-2024

User Statistics

  • 10 Posts
  • 0 Solutions
  • 6 Helpful Votes Given
  • 0 Helpful Votes Received

User Activity

Replacement Items

01-29-2024
This might be a dumb question... but I offered a complaining buyer their choice of a refund or replacement product. They chose "replacement" but of a different scent. Should I send the buyer their requested scent? Or should I send them the scent they...

Buyer left negative feedback with false claim

02-01-2021
I have a business here that is hurting now thanks to a recent new customer. The buyer asked for an 'Unscented' deodorant which I promptly sent them. But then they proceeded to leave a negative review claiming it to be a scented product and as a scent...

Unfair Negative Feedback

04-25-2018
Hello, I was wondering if it is possible to have a negative feedback removed? I have maintained a perfect 100% rating for over 3 years now, and just recently I have encountered a buyer who has given me an unfair feedback due to me having to cancel an...

Issue with a buyer

12-29-2017
Here on eBay, I listed a book which, in the title, clearly states (in capital letters) it is an 'EBOOK', and the description also states numerous times that it is an eBook. The problem is that someone sent me a message asking if it is an eBook. I res...
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