eBay

I am an above average seller, with the premium store. I have been looking for the fee structure and all I see is around 8% yet I am charged about 35%. Can someone tell me what I am missing? An example I sold an item for 19.95 including shipping and m...

I need input on how to handle a situation. I shipped a pottery bowl and packed it well (I thought). The bowl broke intranet and the user did Ito ask for a refund or notify me in anyway. What they did was leave nasty feedback. I would baldly have refu...

I have a customer that wanted to return an item because she said it did not match the picture on the box.Of course the item was just as it was suppose to be but I did not want a fight so I issued a return.After a week I contacted her and she decided ...