eBay

I wanna know why in the hell eBay has an option for NO RETURNS, if they're going to force allow buyers to request returns. That's first of all. Secondly why in the name of all that is unholy, am i not aloud to dispute it. The specific return in quest...

I was quite curious if there is an option to purchase insurance on an item im shipping through eBay, Incase i get the one buyer whod decide to say he either didn't get it or that something was wrong or happened to it.

What forms do i fill out and i need details on what to do to ship.