eBay Help
alberini3
Adventurer
Community Member since ‎08-04-2016
‎11-11-2025

User Statistics

  • 11 Posts
  • 0 Solutions
  • 4 Helpful Votes Given
  • 4 Helpful Votes Received

User Activity

Stolen package contents - Shipping not refunded by USPS

01-22-2022
At Christmas time I shipped an order via USPS Priority Mail. The contents were stolen en route and an empty box was delivered to the customer with a sticker from the USPS on the outside saying 'contents missing'. I submitted a claim but was only refu...

Item arrived broken

04-23-2020
My customer received a stoneware bowl (broken) in a damaged package and I am trying to file a USPS damaged item claim. The claim form asks for the addressee's phone number and email address and won't process without it. Since ebay does not allow us t...

How do I change my default return time from 14 to 30 days?

10-01-2016
I use the simple listing form and the only options for returns are 14 days and no returns. I am forced to create the listing and then revise it through the listing recommendation link.

Simple Listing Form Change

08-04-2016
I use the simple listing form and would like to change the return portion to include a 30 return option since it's a requirement for Top Rated Sellers. Right now the form only gives 2 options - 1) 14 day for returns and 2) no returns. My selling page...
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