Okay, this is what happened. I am the seller in this situation. I have
two separate return cases open, both were opened in May. One item was
purchased by mistake, the other was a case of Buyer changed his mind.
Fine, I accepted both returns, provided...
Item was sold on the 2th of August, shipped without tracking. Buyer
opens a request today, stating the item never arrived. I know I have to
refund, but when I go to the Resolution centre and hit refund I get the
following error: The refund failed The...
Hello, I hope someone can help me out, I really don't know what to do
here. On the 8th of April I sold an item. I ship within 2 business days
of receiving payment. April the 10th was a Sunday, so said item was
going to be shipped first thing in the m...
Your feedback is excellent. This one comment may be worded negatively,
but it is still a positive feedback - in one or twee weeks time it won't
be on your first feedback page anymore and no one will see it. I daresay
it will not hurt your business. I...
I'm from the Netherlands and that is where my account has been
registered. I have send an email to the Dutch customer service, but am
yet to receive a reply. I too am assuming that since the sale was on
ebay.com, I will have to contact the US custome...
The plot thickens. Buyer has send me a message thought the Resolution
centre stating that they closed their Paypal account. I can see how that
would complicate things... Sigh. I hope they can simply reactivate their
account, but I probably won't be t...
No, he's not. It's an international sale (with me being in the
Netherlands and the buyer being in the US), so he has 30 days after the
estimated delivery date to open a case - which he did.Unfortunately my
problem remains the same - I need to refund ...
