eBay

I sold an item on eBay (shoes), I shipped it on the same day. The item shows that it was delivered on 12/15/2020 (FedEx). The buyer opened a dispute from the buyer's payment institution that the item was not received. I have sent all the information,...

Buyer send a massage , that item(colone) in not authentic and have a different smell. I have offered a return and refund. Authentic item! Buyer wants to keep the item for half price ( in this way smell is just right?). When he received a negative ans...